Privacy Policy

At Pinco Casino, protecting the privacy and personal information of our users is a fundamental priority. This Privacy Policy explains how we collect, process, store, and protect your data when you access or use our website and services.

By registering an account or continuing to use the Pinco Casino platform, you confirm your agreement with the terms set out in this policy.

1. Categories of Information Collected

To ensure secure and efficient operation, Pinco Casino may collect the following types of information:

Account & Identification Information

Details submitted during registration, verification, or profile updates, including name, date of birth, contact details, and identification documents.

Financial Information

Transaction-related data such as deposits, withdrawals, selected payment methods, and transaction history required to process payments securely.

Communication Data

Records of communication between you and Pinco Casino, including emails, live chat messages, and support tickets. These records help us resolve issues and improve service quality.

Technical & Usage Information

Data such as IP address, browser type, operating system, device identifiers, access times, and activity logs used to optimize performance and detect suspicious behavior.

2. Cookies and Similar Technologies

Pinco Casino uses cookies and similar technologies to enhance functionality and improve user experience. Cookies enable us to:

  • Recognize returning users
  • Store user preferences and session settings
  • Monitor website performance and traffic trends

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features. Continued use of the website constitutes consent to our cookie practices.

3. Purposes of Data Processing

Your personal information may be processed for the following purposes:

  • Providing access to casino and sportsbook services
  • Verifying identity and preventing fraud
  • Managing transactions and withdrawals
  • Improving website functionality and usability
  • Delivering personalized content and promotions
  • Sending operational messages, updates, and security alerts

All data processing activities are carried out in accordance with applicable legal and regulatory requirements.

4. Disclosure and Sharing of Information

Pinco Casino does not sell or trade personal data. Information may only be shared when:

  • Required by law or regulatory authorities
  • Necessary to comply with legal obligations
  • Needed to enforce our terms and conditions
  • Required to protect the rights, safety, or integrity of the platform and its users

Where data sharing is necessary, it is limited to the minimum required scope.

5. Data Retention and User Rights

Personal data is retained only for as long as necessary to fulfill its intended purpose or to comply with legal requirements.

Users have the right to:

  • Access and update their personal information
  • Request account closure
  • Request restrictions on data processing, where applicable

Requests can be submitted by contacting customer support.

6. Security Measures

Pinco Casino applies advanced security safeguards to protect user information, including:

  • 256-bit SSL encryption
  • Secure servers and restricted access controls
  • Continuous monitoring for unauthorized activity

Despite these measures, no online system can guarantee absolute security.

7. Changes to This Privacy Policy

This Privacy Policy may be updated periodically due to legal, technical, or operational changes. Any revisions will be published on this page and become effective immediately upon posting.

We encourage users to review this policy regularly.

8. Contact Information

For questions or concerns regarding this Privacy Policy or data protection practices, please contact us at:

📧 Email: [email protected]